Customer Succes Manager

Full time
Brussels / Wallonia

For our business team, we are looking for an enthusiastic guide for the digital universe, who can show our clients the ins and outs of our core product, Louise. In our mission to satisfy our clients, you will identify, process and translate the need of insurance brokers into technical requirements for Louise. This team player looks for having real ownership and likes to take the lead in an ambitious startup environment. Reach out to us to find out what compensation you can package, what challenges you’ll get to face and what growth opportunities you can seize!

Your future

  • Managing and improving our customer success cycle
  • Communicate with our clients to ensure all their needs are addressed
  • Build strong relationships with our existing client base
  • Onboard new customers and their employees
  • Help our clients to use the product successfully
  • Proactively reach out to our clients
  • Leave no up- or cross selling stone unturned

Your potential

  • 2+ years of working experience
  • Strong and enthusiastic communicator
  • Structural mindset with a hands-on approach
  • Is tech savvy and familiar with account management
  • Client-centered and takes initiative
  • Loves taking part in activities
  • Native French
  • Proficient in English and sarcasm

Your future at WeGroup

Before starting

Defining the ideal responsibilities for your potential.

After 1 month

Giving your thoughts and getting feedback about working together at WeGroup.

After 6 months

Seizing a personal opportunity for growth.

First week

Onboarding and integration with your team members.

After 3 months

Reflect on personal goals and ambitions and creating a personal development plan

Apply for this job

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